私隱政策聲明
親愛的手作夥伴與顧客，正哈手作公司（以下簡稱「我們」）非常重視您的個人私隱。本私隱政策受《個人資料（私隱）條例》（香港法例第486章）（以下簡稱「私隱條例」）規管並奉行其有關規定。我們致力於保護您的個人資料，讓您在安心使用我們的代購與手作服務。
當您使用我們的服務、瀏覽我們的網站或向我們下單時，即表示您同意本政策所述之收集與處理方式。
1. 我們收集的資料
為了順利處理您的訂單及提供優質服務，我們可能會依循《私隱條例》之規定，僅收集合法且必要的個人資料：
-
基本識別資料：您的姓名、聯絡電話、電子郵件地址。
-
配送與交易資料：收件地址（用於安排供應商直寄）、付款記錄及訂單詳情。
-
溝通紀錄：您透過社交平台、客服訊息或電郵與我們聯絡時的對話內容。
2. 資料的使用目的
我們收集的所有個人資料，僅會用於以下合法且必要的用途：
-
訂單處理與配送：將您的資料（如收件地址）提供予相關供應商或物流合作夥伴，以完成商品的直接配送。
-
客戶服務：回覆您的查詢、提供代購進度更新及售後協助。
-
服務優化：分析消費習慣以改善我們的產品選擇與服務品質。
3. 資料的保護與安全
-
我們極度重視您個人資料的安全性，並已採取合乎業界標準的行政及技術安全措施，防止您的資料遭到未授權的存取、洩露、更改、丟失或銷毀。
-
我們絕不會將您的個人資料出售、出租或非法轉讓予任何無關的第三方，僅會在配合訂單履約（如物流派送）時，將必要資訊提供予合作供應商。
4. 您的查閱與改正權利
-
根據《私隱條例》的規定，您有權隨時向我們查詢我們是否持有您的個人資料，並有權要求查閱、修改或刪除該等資料。
-
若您希望行使上述權利，或對本私隱政策有任何疑問，歡迎隨時與我們聯繫。
5. 政策之修訂
-
正哈手作保留隨時修改本私隱政策之權利。任何變更將直接發布於我們的官方平台或網站上，並即時生效。
我們承諾以最嚴謹的態度守護您的個人私隱，讓您在創作與購物的每一刻都能倍感安心。
如有任何關於私隱保護的疑問，歡迎隨時與我們交流！
正哈手作 誠摯獻上
Privacy Policy Statement
Dear handicraft partners and customers, HaaPlus Crafts Company (hereinafter referred to as "we") attach great importance to your personal privacy. This Privacy Policy is governed by and adheres to the provisions of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (hereinafter referred to as the "Privacy Ordinance"). We are committed to protecting your personal data so that you can use our purchasing agent and handicraft services with peace of mind.
When you use our services, browse our website, or place an order with us, you indicate your consent to the collection and processing methods described in this policy.
1. Information We Collect To smoothly process your orders and provide quality services, we may collect only lawful and necessary personal data in accordance with the Privacy Ordinance:
-
Basic identifying information: Your name, contact phone number, and email address.
-
Delivery and transaction information: Shipping address (used to arrange direct shipment from suppliers), payment records, and order details.
-
Communication records: Dialogue content when you contact us via social platforms, customer service messages, or email.
2. Purpose of Use of Information All personal data we collect will be used solely for the following lawful and necessary purposes:
-
Order processing and delivery: Providing your information (such as shipping address) to relevant suppliers or logistics partners to complete direct product delivery.
-
Customer service: Responding to your inquiries, providing purchasing progress updates, and offering after-sales assistance.
-
Service optimization: Analyzing consumption habits to improve our product selection and service quality.
3. Data Protection and Security We attach extreme importance to the security of your personal data and have adopted industry-standard administrative and technical security measures to prevent your data from unauthorized access, disclosure, alteration, loss, or destruction.
We will never sell, rent, or illegally transfer your personal data to any unrelated third parties. Necessary information will only be provided to cooperative suppliers in conjunction with order fulfillment (such as logistics delivery).
4. Your Rights to Access and Correction In accordance with the provisions of the Privacy Ordinance, you have the right to inquire with us at any time whether we hold your personal data, and you have the right to request access, correction, or deletion of such data.
If you wish to exercise the aforementioned rights, or have any questions about this Privacy Policy, please feel free to contact us at any time.
5. Policy Amendments HaaPlus Crafts reserves the right to modify this Privacy Policy at any time. Any changes will be published directly on our official platform or website and will take effect immediately.
We promise to guard your personal privacy with the most rigorous attitude, allowing you to feel completely at ease in every moment of creation and shopping! If you have any questions regarding privacy protection, please feel free to communicate with us at any time.
Sincerely yours,
HaaPlus Crafts Company